- In order to begin the claim of affected coverage you will need to carry out the administrative report in our insurance company or with an Insurance Broker Advisor within 72 hours after the incident.
- In case you have questions, call number 0800 444 2850 (from 8 a.m. to 8 p.m.) or at 03493 – 428500 available 24 hours where you can be duly advised by our staff.
Other contact means you have available are the following:
- Mail box Info@sancorseguros.com
- Fax number: 0800-888-2850
- Chat with specialists through the web page of the group from 8 a.m. to 8 p.m.
Below there is a detailed description of documentation to be submitted according to the coverage you are claiming for:
- Report Form.
- Fulfill the Report Form and attach valid receipts such as original invoices, medical record which proves medical services offered, surgical protocol and report of medical exams performed, when appropriate.
- Opportunely submit the Definite Certificate of Discharge.
- Police Report (in case of car accident)
- Report Form.
- There shall be submitted evidence of such situation: (medical report, X-ray, medical record, etc.)
- Opportunely submit the Definite Certificate of Discharge.
- Police Report (in case of car accident)
- Report Form.
- Certified Copy of Death Certificate
- Declaration of Inheritance (and/or payment agreement in which shows the economic damage and the insurable interest)
- Police Report (in case of car accident)
- Report Form.
- Medical Record/Certificates
- Opportunely submit the Definite Certificate of Discharge.
- Police Report (in case of car accident)
* Policy Number, Certificate Number, ID number of casualty, Date and Time of happening and Description of the Event, are mandatory and indispensable details in order to begging the process of claiming.
* In cases where hired policy has the condition "en ocasión de trabajo" (“at work”) there shall be submitted elements that prove that the accident occurred during the activity declared in the policy.
- Report Form.
- Certified Copy of Death Certificate
The report form you will need to use for coverage options of Personal Accidents can be downloaded here
↓Report form for Personal Accidents
Regardless the mentioned details, the Insurance Company reserves the right to request additional documentation.
Within People Insurance, the product Integro Personal Accidents, since it is a “prestacional” (with benefits) service, it has the option of reporting accidents through the telephone.
In order to begin the claim for the coverage Integro Personal Accidents you will need to immediately call your Insurance Broker Advisor or at 0800 444 2850 (from 8 a.m. to 8 p.m.) or at 03493 – 428500 available 24 hours. Then you will need to submit the Report form and submit documentation according to the kind of coverage option, as detailed below:
Other contact means you have available are the following:
- Mail boxInfo@sancorseguros.com
- Phone number 0800-444-2850
- Fax number: 0800-888-2850
- Chat with specialists through the web page of the group from 8 a.m. to 8 p.m.
Before and accident of the option Integro Personal Accidents:
- Take the injured person to the Medical Provider within the Sancor Seguros network closer to the place of the accident, submitting 3 copies of the form “Report form for the Insurance Integro Personal Accidents”: one for Sancor Seguros, another for the Provider and the third one for the Policy Holder.
- Carry out the report of the accident in Sancor Seguros, immediately calling at 0800 555 2850 (available 24 hours).
- Submit the report form to the insurance company within 72 hours after the incident or send it beforehand to fax number 0800 888 2850 (available 24 hours).
- Submit the following documentation:
Report Form to be used for the coverage options of Integro Personal Accidents:
↓Report form for Integro Personal Accidents
↓There shall also be used the form Medical Discharge, as appropriate
Regardless the mentioned details, the Insurance Company reserves the right to request additional documentation.