Customer service for Policyholder

The insurance company has a Customer Service for Policy holders which will answer questions and claims that insured policyholders, beneficiaries and/or right holders might have, and they will be processed in a maximum period of 30 business days from its presentation.

If the period elapses without resolving the issue, or if your admission has been denied or totally or partially dismissed, you will be able to go to Departamento de Orientación y Asistencia del Asegurado (D.O.A.A, by its Spanish acronym) (Department for the Orientation and Support for Policyholder), which depends on the National Superintendence of Insurance, heading to:

Julio A. Roca 721, (C1067ABC) Ciudad Autónoma de Buenos Aires, opening hours from 10:30 a.m. to 5.30 p.m.; or by calling at 0‐800‐666‐8400 or sending an email to: consultasydenuncias@ssn.gob.ar

Such service is composed by:

Responsible:
Graciela Calle.

1º Assistant:
Hernán Ormachea.

2º Assistant:
Mariela Barolo.